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FAQs for HitchGO
Where does HitchGO Trailer Services currently operate?
HitchGO proudly serves Western Pennsylvania and Eastern Ohio, extending to Columbus and surrounding areas with local technicians.
We can also help you find the closest local technician near you in our contractor network. Let us know if we can help – just contact us.
While we are focused on providing exceptional service in these regions, we are actively working toward scaling our operations nationwide. Stay tuned as we expand to bring HitchGO’s reliable RV repair services to more locations.
What types of trailer hitches does HitchGO work on?
HitchGO is equipped to service all types of trailers and hitches. Whether it’s a hauling trailer, travel trailer, RV, livestock trailer, or anything designed to be towed by a motor vehicle, we’ve got you covered wherever your trailer is parked that day.
How does HitchGO Trailer Services structure its pricing?
HitchGO Trailer Services offers transparent pricing tailored to your specific needs.
Here’s how it works:
Appointment Fee: We charge a flat appointment fee to come to your location, evaluate your trailer, and diagnose the issue. This fee covers the initial inspection and helps us determine what repairs and parts are required.
Hourly Rate: Repairs are billed at a standard hourly rate based on the time it takes our technicians to complete the job.
Service Packages: For routine maintenance or common repairs, we offer convenient packages that bundle services at competitive rates. You can find detailed information on our Rates page.
Our goal is to provide clear, upfront pricing so you know exactly what to expect.
How often should I change my trailer tires?
If you think your tires are getting old: Trailer tires should be changed every 3-5 years. Good maintenance will extend the life of the trailer tires so the tires should be rotated every 1-2K miles.
To check the age of your trailer tires is to look for a 4 digit code on the side of the tire. The code will be inside a box. The last 2 digits indicate the year the tire was made. Anything older than 5 years should be replaced.
Can I drive my RV or tow my camper if the slide won’t fully close?
You should never drive an RV or tow a camper if the slide is not fully closed.
If the slide does not close: Be sure to open the slide and ensure there are no objects obstructing the slide from closing. Make sure there is nothing in the tracks of the slide and that there are no objects near the camper that keep the slide from fully closing. If you choose to drive with a slide extended please make sure you send us a video showing us what you end up hitting with the slide.
Can I drive my RV if the leveling jacks won’t retract?
You should never drive with the leveling jacks extended. This is dangerous and makes you look like a rookie.
Make sure: You retract your leveling jacks fully before you hit the road. Some people will use an electric drill to extend and retract their leveling jacks faster.
Also, If you choose to drive with a leveling jack extended please make sure you send us a video showing us what you end up hitting with the leveling jack.
